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Who we are

ASA International India Microfinance Limited (ASAI India) is a subsidiary of ASA International Group plc (ASA International), one of the world's largest international microfinance institutions. ASA International offers socially responsible financial services to low-income, primarily female entrepreneurs across Asia and Africa.

ASA International operating in 13 countries in South Asia, Southeast Asia, and East & West Africa, ASA International owns and runs microfinance institutions, including deposit-taking banks. It has corporate head offices in Amsterdam and Dhaka.

ASA International serving close to 2.3 million customers, ASA International provides small loans ranging from USD 250 to USD 2,000, primarily to women running small businesses. Their mission focuses on increasing financial inclusion and promoting social and economic development in the communities they serve.

ASAI India, an RBI-registered NBFC-MFI based in Kolkata, provides micro loans to underserved entrepreneurs in six states with 175 branches. ASA International, listed on the London Stock Exchange, holds a 90% stake, with the remaining 10% held by IDFC FIRST Bank.

Our open positions are posted below. Please check this page regularly, as we frequently post new jobs. 

Job profile

The General Manager (GM) for Microfinance Operations will lead and manage the microfinance business unit, ensuring effective and efficient operations that align with the organization's strategic goals. The GM will be responsible for overseeing the operational, financial, and administrative functions, driving growth and sustainability, and ensuring regulatory compliance. The position is part of succession plan to hold the position of Managing Director.


  • Develop and implement strategic plans for microfinance operations and in alignment with the organization’s vision and objectives.
  • Develop and implement strategic plans for microfinance operations.
  • Lead and direct the microfinance team to achieve business goals and performance targets.
  • Oversee daily operations, ensuring smooth and efficient processes.
  • Implement and monitor compliance with regulatory requirements and industry best practices.
  • Develop and manage budgets, forecasts, and financial performance metrics.
  • Identify and pursue business growth opportunities, including new products, market expansion, and partnerships.
  • Foster relationships with key stakeholders, including clients, investors, and regulatory bodies.
  • Recruit, train, and develop a high-performing microfinance team.
  • Promote a positive and inclusive work environment.
  • Conduct regular performance evaluations and provide coaching.
  • Monitor financial performance and implement corrective actions as needed.
  • Oversee loan portfolio management, ensuring credit quality and risk mitigation.
  • Ensure accurate and timely financial reporting and analysis.
  • Ensure compliance with all relevant laws, regulations, and industry standards.
  • Implement risk management practices to safeguard the organization.
  • Conduct regular audits and assessments to address operational risks.
  • Represent the organization at industry events.
  • Communicate effectively with the board of directors, senior management, and key stakeholders.

 Core competencies

  • A diligent, meticulous, agile and confident microfinance professional with a proven track record in microfinance operations.
  • Strong knowledge of microfinance principles, practices, and regulatory requirements.
  • Excellent financial management, analytical, and problem-solving skills.
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Demonstrated ability to lead, motivate, and develop a high-performing team.
  • Strong analytical skills and ability to structure proposals and recommendations for key decision-making; coupled with ability to take a 360° overview of situations;
  • Self-starter, proactive, and decisive.
  • Strong leadership and communication skills, and ability to thrive in multicultural and multidisciplinary environments
  • A team player who continuously improves self and the people around him/ her.
  • Able to remain resilient under pressure while managing various tasks and responsibilities.

 Education and Experience:

  • Bachelor’s degree in Business Administration, Economics, or a related field; Master’s degree preferred.
  • Possessing 15 years of experience in banking, finance, microfinance institutions, or NBFCs, with a focus on development and social enterprises. This includes at least 5 years in senior management roles, overseeing multiple disciplines within operational and business unit management.

Reporting line

The General Manager shall report to the Managing Director


Market conform salary (Negotiable, depending on the skills and experiences of the suitable candidate)

Job location

Head Office, Kolkata, India

If you feel you are the right match for the above-mentioned position, please apply with a cover letter along with up-to-date resume as a single document and send it to

Application deadline: 25th July, 2024

Please Note: Only complete applications (cover letter and CV) will be considered and only shortlisted candidates will be contacted.

ASA International India Microfinance Limited (“ASA India”) is a RBI registered NBFC-MFI based out of Kolkata, providing micro loans to  low income and  financially underserved entrepreneurs in 7(seven) states of India with 250 Branches approximately. ASA India is a subsidiary of ASA International Group PLC (ASA International), which is listed in premium segment of London Stock Exchange. ASA International is a leading and profitable global microfinance company currently operating in 13(thirteen) countries in South Asia, South East Asia, East & West Africa. While the majority stake (90%) is held by the holding ASA International, the remaining stake is held by IDFC FIRST Bank.

As part of its strategic and responsible growth plan, ASA India is looking to expand and strengthen its leadership team. The company is looking for a Chief Internal Auditor to head the Internal Audit Team.

Designation: Chief Internal Auditor

Location: Head Office, Kolkata, India

Major responsibilities:

A. Strategic

  • Assist Group Head of Internal Audit (GHIA) in the development and implementation of risk-based annual internal audit plan in line with standards and methodology.
  • Identify and focus on emerging risk areas of entity, map with auditable entities/functions and help GHIA to include in risk based annual audit plan.
  • Plan and conduct audits to assess controls, operational and technical efficiencies, and compliance with selected policies, procedures and regulations.

B. Process development

  • Assist GHIA in developing and updating audit tools by considering IIA guidelines & manual, and different operational, legal and environmental changes of the entity etc.

C. Leadership

  • Maintain good relationships and work in a collaborative approach with all key stakeholders across the entity.
  • Supervise and Monitor department’s staff in line with Group IA guideline.
  • Develop and get approval for entity audit plan and financial budget in ARC and monitor implementation.
  • Prepare and finalize ARC write ups in collaboration with Group IA and entity management.
  • Play the role of as a member in different committees as required (i.e. GMC, RMCC-Risk Management Coordination Committee).

D. Operational

  • Conduct audits in line with Group IA Manual and methodologies.
  • Work independently and guide field auditors in the entity regarding regular tasks.
  • Work closely with Group IA and help to deliver the risk based annual audit plan while ensuring quality and within stated timelines.
  • Maintain high quality standards as guided by Group IA while delivering and executing the internal audit plan.
  • Track the issue and action management process and ensure timely closure.
  • Monitor the administrative issues and help GHIA to increase efficiency within the team.
  • Conduct special assignments and fulfill the requirements within the timeline as required by management.
  • Effective communication skills, can do attitude, can meet timelines and deadlines, can bring new ideas which can uphold the quality of the team.

E. Reporting

  • Ensure timely delivery of different MIS, reports, and data to assist GHIA and Management.

F. Team building

  • Ensure a good behavioral practice among the auditors both within the IA team and the entity.

Educational requirements

Masters in Accounting/Masters in other relevant Subject along with professional qualification (CA, CPA, ACCA, CIA etc.).

Experience requirements

  • At least 5 years of Internal Audit experience,
  • Minimum 2 years of audit team leading (as Head of Audit) experience along with workpaper preparation, audit report writing, presentation skills and sound interpersonal skills,
  • Must meet local licensing requirement (if any),
  • English Language and MS Office: Advanced Level, and
  • 2-3 years of relevant industry experience & conversant with Audit Software, data analytics tool (e.g., Python, R programming) are preferred.
  • Preferable experiences are in the business area of NGO, Banks, Financial Institutions, Multinational Companies.

Additional job requirements

  • Age not over 40 years.
  • Must possess team spirit, leadership quality and hard working


As per the industry standard. Salary will not be constrained for deserving candidate.

Application for this post may be emailed to 

Number of Positions Vacant: 500

Job Responsibilities

  • A Senior Loan Officer should be in charge of 18-24 groups. Each contains 10-35 members and the total number of members should be 450-500.The number of members may vary, depending upon the geographical and socio-economic condition of the area.
  • The group formation should be done within a maximum span of 4 to 5 months in the new regions.
  • The new members should be brought within the scope of loan process by a week, just after the admission.
  • A Senior Loan Officer will look after 3-4 groups per day (except Saturday and Sunday) in a week and must collect the instalments and weekly savings in the determined rate.
  • In case of loan disbursement of the organized groups, a Senior Loan Officer should make the preparation before 6 months and must report the same to the Branch Manager.
  • During the loan disbursement process, a Senior Loan Officer must abide by the conditions and the determined rules i.e. member’s age, occupation, savings, loan amount, etc – in case of disruption of such rule, the concerned Senior Loan Officer must be held responsible. He or she must also try to pursue the members for the proper utilization of the loan taken.
  • If the borrower expresses that she is unable to pay the instalment for any specific reason, then the respective Loan Officer must station himself there in the borrower’s house or must take the help of human rights to realize the instalment of the borrower. The Branch Manager must immediately be informed about the fact of unrealized loan otherwise, the same responsibility must be carried out by the Loan Officer. No fact should be kept hidden or secret regarding the unrealized loan or unpaid instalment.
  • Following the orders of Branch Manager and the company, special responsibilities, are to be carried out.
  • According to the rules of the company, a Loan Officer can station himself/herself only at the working place and at the working area.
  • At the printed form of the company, a loan plan can be done twice yearly, i.e. for the term of 6 months.
  • Attendance and the movement registers must be signed regularly in the branch offices.
  • Before leaving the office at the evening, the day’s savings and the information regarding realizable loan (according to the register) must be written in the blackboard.
  • The benefits of the loan programme of the company must be brought into the notice of the borrowers and the execution of the same should be done properly.
  • According to the rules and regulations, the submission of insurance premium, repayment of insurance, etc. should be comprehended and executed properly among the groups.
  • The arrangement should be made for the submission of the realized loan instalment/ realized amount, obtained from the committee (samiti) to the Loan Officer cum cashier as soon as possible.
  • The essential documents at the time of duty handover, during transfer/resignation/relief, together with the permission letter of the respective authority should be submitted to the Head Office.
  • The wrong propaganda, scandal, instigation against the company may come under the punitive action, if found with proper proof.
  • Without the permission of the company’s Managing Director none can engage themselves in any other occupations (i.e. teaching, giving tuition, business).
  • The loan application form, the realizable and the realized information sheet must be filled up regularly.
  • In case of enjoying the leave, prior sanction of the authority as per the leave rule is required for taking the leave.
  • Participation in Corporate Social Responsibility programme.
  • Abiding by the code and conduct of the institution.

Desired Candidate's Profile

  • Graduate and above
  • Age 20 to 30 years.
  • Fluency in the local language.
  • Willing to relocate and stay in company-provided bachelor’s accommodation.
  • Team player. Attitude and willing to work for the poor and for society.
  • Fresher with no previous experience will be provided with training by experts with global experience in the field of microfinance.

Salary: As per the industry standard.

Job Location: At Branches within the administrative district, however the job is transferable to any branches.

Application for this post may be emailed at

Apply for the current vacancy of (Senior) Loan officer, download the form Click Here

Note to applicants

ASA International India Microfinance Limited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. All qualified persons are encouraged to apply. We are committed to diversity, inclusion, and creating a supportive work environment where all employees can thrive.