Job profile

The General Manager (GM) for Microfinance Operations will lead and manage the microfinance business unit, ensuring effective and efficient operations that align with the organization's strategic goals. The GM will be responsible for overseeing the operational, financial, and administrative functions, driving growth and sustainability, and ensuring regulatory compliance. The position is part of succession plan to hold the position of Managing Director.

Responsibilities

• Develop and implement strategic plans for microfinance operations and in alignment with the organization’s vision and objectives.
• Develop and implement strategic plans for microfinance operations.
• Lead and direct the microfinance team to achieve business goals and performance targets.
• Oversee daily operations, ensuring smooth and efficient processes.
• Implement and monitor compliance with regulatory requirements and industry best practices.
• Develop and manage budgets, forecasts, and financial performance metrics.
• Identify and pursue business growth opportunities, including new products, market expansion, and partnerships.
• Foster relationships with key stakeholders, including clients, investors, and regulatory bodies.
• Recruit, train, and develop a high-performing microfinance team.
• Promote a positive and inclusive work environment.
• Conduct regular performance evaluations and provide coaching.
• Monitor financial performance and implement corrective actions as needed.
• Oversee loan portfolio management, ensuring credit quality and risk mitigation.
• Ensure accurate and timely financial reporting and analysis.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Implement risk management practices to safeguard the organization.
• Conduct regular audits and assessments to address operational risks.
• Represent the organization at industry events.
• Communicate effectively with the board of directors, senior management, and key stakeholders.

 Core competencies

• A diligent, meticulous, agile and confident microfinance professional with a proven track record in microfinance operations.
• Strong knowledge of microfinance principles, practices, and regulatory requirements.
• Excellent financial management, analytical, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
• Demonstrated ability to lead, motivate, and develop a high-performing team.
• Strong analytical skills and ability to structure proposals and recommendations for key decision-making; coupled with ability to take a 360° overview of situations;
• Self-starter, proactive, and decisive.
• Strong leadership and communication skills, and ability to thrive in multicultural and multidisciplinary environments
• A team player who continuously improves self and the people around him/ her.
• Able to remain resilient under pressure while managing various tasks and responsibilities.

 Education and Experience:

• Bachelor’s degree in Business Administration, Economics, or a related field; Master’s degree preferred.
• Possessing 15 years of experience in banking, finance, microfinance institutions, or NBFCs, with a focus on development and social enterprises. This includes at least 5 years in senior management roles, overseeing multiple disciplines within operational and business unit management.

Reporting line

The General Manager shall report to the Managing Director

Salary

Market conform salary (Negotiable, depending on the skills and experiences of the suitable candidate)

Job location

Head Office, Kolkata, India

If you feel you are the right match for the above-mentioned position, please apply with a cover letter along with up-to-date resume as a single document and send it to nabarun@asaindiamf.com

Application deadline: 25^th July, 2024

Please Note: Only complete applications (cover letter and CV) will be considered and only shortlisted candidates will be contacted.

ASA International India Microfinance Limited (“ASA India”) is a RBI registered NBFC-MFI based out of Kolkata, providing micro loans to  low income and  financially underserved entrepreneurs in 7(seven) states of India with 250 Branches approximately. ASA India is a subsidiary of ASA International Group PLC (ASA International), which is listed in premium segment of London Stock Exchange. ASA International is a leading and profitable global microfinance company currently operating in 13(thirteen) countries in South Asia, South East Asia, East & West Africa. While the majority stake (90%) is held by the holding ASA International, the remaining stake is held by IDFC FIRST Bank.

As part of its strategic and responsible growth plan, ASA India is looking to expand and strengthen its leadership team. The company is looking for a Chief Internal Auditor to head the Internal Audit Team.

Designation: Chief Internal Auditor

Location: Head Office, Kolkata, India

Major responsibilities:

A. Strategic

• Assist Group Head of Internal Audit (GHIA) in the development and implementation of risk-based annual internal audit plan in line with standards and methodology.
• Identify and focus on emerging risk areas of entity, map with auditable entities/functions and help GHIA to include in risk based annual audit plan.
• Plan and conduct audits to assess controls, operational and technical efficiencies, and compliance with selected policies, procedures and regulations.

B. Process development

• Assist GHIA in developing and updating audit tools by considering IIA guidelines & manual, and different operational, legal and environmental changes of the entity etc.

C. Leadership

• Maintain good relationships and work in a collaborative approach with all key stakeholders across the entity.
• Supervise and Monitor department’s staff in line with Group IA guideline.
• Develop and get approval for entity audit plan and financial budget in ARC and monitor implementation.
• Prepare and finalize ARC write ups in collaboration with Group IA and entity management.
• Play the role of as a member in different committees as required (i.e. GMC, RMCC-Risk Management Coordination Committee).

D. Operational

• Conduct audits in line with Group IA Manual and methodologies.
• Work independently and guide field auditors in the entity regarding regular tasks.
• Work closely with Group IA and help to deliver the risk based annual audit plan while ensuring quality and within stated timelines.
• Maintain high quality standards as guided by Group IA while delivering and executing the internal audit plan.
• Track the issue and action management process and ensure timely closure.
• Monitor the administrative issues and help GHIA to increase efficiency within the team.
• Conduct special assignments and fulfill the requirements within the timeline as required by management.
• Effective communication skills, can do attitude, can meet timelines and deadlines, can bring new ideas which can uphold the quality of the team.

E. Reporting

• Ensure timely delivery of different MIS, reports, and data to assist GHIA and Management.

F. Team building

• Ensure a good behavioral practice among the auditors both within the IA team and the entity.

Educational requirements

Masters in Accounting/Masters in other relevant Subject along with professional qualification (CA, CPA, ACCA, CIA etc.).

Experience requirements

• At least 5 years of Internal Audit experience,
• Minimum 2 years of audit team leading (as Head of Audit) experience along with workpaper preparation, audit report writing, presentation skills and sound interpersonal skills,
• Must meet local licensing requirement (if any),
• English Language and MS Office: Advanced Level, and
• 2-3 years of relevant industry experience & conversant with Audit Software, data analytics tool (e.g., Python, R programming) are preferred.
• Preferable experiences are in the business area of NGO, Banks, Financial Institutions, Multinational Companies.

Additional job requirements

• Age not over 40 years.
• Must possess team spirit, leadership quality and hard working

Salary

As per the industry standard. Salary will not be constrained for deserving candidate.

Application for this post may be emailed to nabarun@asaindiamf.com